Alert Channels

When it comes to public alerting, no amount of contingencies can be considered excessive. Different groups within the population require different alert channels; while social media channels are extremely effective in reaching out to the younger generation, the older populace would prefer voice calls. Similarly, app notifications can be more effective in urban settings with adequate Internet connectivity whereas SMS would be ideal in rural or remote locations.

Keeping this in mind, UMS Alert comes equipped with multiple alert channels for alert dissemination. Not only does this approach ensure a higher success rate in terms of reaching out to people, but also provides emergency responders with multiple perspectives of witness responses.

Voice channel continues to be a critical medium to distribute alerts as it receives immediate attention and is capable of capturing itemised responses via DTMF keys. Voice alerts can be sent to various devices: fixed line phones, mobile phones and even some pagers.

Twitter_blue_frameSocial Media
UMS Alert allows multiple accounts to be setup to associate with organisations in Facebook and Twitter. Users can post to social media pages in various languages and also attach images/videos describing incidents.

Radio can be a useful channel to distribute uni-directional alerts to a large populace within a short span of time. UMS’ systems can easily integrate with multiple radio broadcasters over the internet protocol, which is useful to reach out to various demographics in the population.

Digital_signage_blue_frameDigital signage
Digital signage can be used to broadcast alerts in urban environments or railways and roadways where such display devices are generally present. This can be used to divert incoming traffic or to guide people out of an affected region.

Alert senders can mark an area on the map and send SMS alerts to users with mobile numbers registered in the area selected. The system also supports location based SMS to alert all citizens in present in a region at a given point of time and in multiple languages.

CAP_blue_frameCommon Alerting Protocol (CAP) 
UMS systems are compliant with CAP, with support for CAP 1.1 and 1.2. CAP facilitates the smooth flow of messages between various components involved in the process of sending an alert. Our systems are capable of receiving CAP inputs as well as composing CAP compliant alerts that can then make use of multiple channels for alert dissemination.

UMS’ alert systems can integrate with one or many TV stations, with the capability to transmit both textual alerts via RSS feeds or full screen graphics which can be easily understood by citizens. Television remains a powerful medium to attract the attention of thousands of people simultaneously.

Email can act as an effective medium to reach out to people in offices or to those who use the internet frequently. UMS generated mails have higher delivery ratio with low spam scores augmenting their effectiveness.

Smartphone_blue_frameMobile App 
UMS offers a citizen app that sends out alert messages to smartphones on Android and iOS platforms. The app is simple, easy to use and allows citizens to not only receive notifications based on their current location but also on predefined addresses and areas of interest.

Siren_blue_frameSirens & Loudspeakers 
In many regions of the world, sirens and loudspeakers continue to serve as effective emergency media. Our systems can integrate with any siren and loudspeaker networks over the internet protocol and quickly deliver precise instructions to aid or guide the affected populations.