Support

The UMS support team is both highly skilled and service minded, and we currently offer support in English, Norwegian, Swedish and Danish. We always strive to give our clients the best possible support experience whether you reach us by phone or e-mail. The majority of our support consultants are located at our company headquarters in Oslo.

Opening Hours and contact information

Monday – Friday, 08:00-17:00 CET

Telephone: +47 23 50 16 00
E-mail UMS Support

 

Please, use our On-Call service in the event of critical errors – 24/7/365 (subscribers only). 

As a customer you will have access to our on-call service numbers. The on-call team handles critical and serious faults between 17:00 and 08:00 CET. Lower priority issues will be handled next working day.

Changes to normal opening hours in 2017

Thursday, April 13th CLOSED
Friday, April 14th CLOSED
Monday, April 17th CLOSED
Monday, May 1st CLOSED
Wednesday, May 17th CLOSED
Thursday, May 25th CLOSED
Monday, June 5th CLOSED
Monday, December 25th CLOSED
 Tuesday, December 26th CLOSED