During disasters and other critical events, the public telecom infrastructure suffers a heavy traffic increase, which can result in communication breakdown. Sending alert messages or voice calls in such circumstances can be very challenging.

Through years of research and development in the field of critical communication, UMS - an Everbridge Company, has devised patented techniques to control network congestion and thus to improve the success rate of calls and message delivery.

SMS congestion control
When it comes to mobile networks, our company, uses a throttling component that helps ease the congestion in the network. The company's patented flow control techniques are implemented at network level to bring down congestion and improve the chances of delivering SMS to alerted areas.

Flow control techniques are applied until the very last operation in the SMS call flow. We apply patented flow control techniques to effectively utilise the radio/paging resources. This will help improve the delivery of SMS.

In addition, our company, provides an optional location based barring component (LBBC), which has the ability to bar services to let emergency alerts effectively deliver to mobile subscribers.

We work with telecom operators to understand networks in detail and arrive at appropriate congestion controls and techniques.

Fixed line voice call congestion control
The capacity to alert a large number of people within a short period of time is an essential requisite in emergency situations. This spikes the load on the Public Switched Telephone Network (PSTN) and can eventually lead to bottlenecks and congestion in the network. To avoid this, we implement a logic during dissemination that controls the traffic in the network, reducing congestion and increasing the success rate.

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