Support

The UMS support team is both highly skilled and service minded, and we currently offer support in English, Norwegian, Swedish and Danish.

We always strive to give our clients the best possible support experience whether you reach us by phone or e-mail. The majority of our support consultants are located at our company headquarters in Oslo.

Opening Hours and contact information

Monday - Friday, 08:00-16:00 CET

Telephone: +47 23 50 16 00
E-mail UMS Support

 

Please, use our On-Call service in the event of critical errors - 24/7/365 (subscribers only). 

As a customer you will have access to our on-call service numbers. The on-call team handles critical and serious faults between 16:00 and 08:00 CET. Lower priority issues will be handled next working day.

Changes to normal opening hours in 2018

Wednesday, March 28th 0800 - 1300
Thursday, March 29th CLOSED
Friday, March 30th CLOSED
Monday, April 2nd CLOSED
Tuesday, May 1st CLOSED
Thursday, May 10th CLOSED
Thursday, May 17th CLOSED
Monday, May 21st CLOSED
Tuesday, December 25th CLOSED
Wednesday, December 26th CLOSED