Support

The UMS support team is both highly skilled and service minded, and we currently offer support in English, Norwegian, Swedish and Danish.

We always strive to give our clients the best possible support experience whether you reach us by phone or e-mail. The majority of our support consultants are located at our company headquarters in Oslo.

Opening Hours and contact information

Monday - Friday, 08:00-16:00 CET

Telephone: +47 23 50 16 00
E-mail UMS Support

Please, use our On-Call service in the event of critical errors - 24/7/365 (subscribers only). 

As a customer you will have access to our on-call service numbers. The on-call team handles critical and serious faults between 16:00 and 08:00 CET. Lower priority issues will be handled next working day.

Changes to normal opening hours in 2019

Tuesday, January 1stCLOSED
Sunday, April 14thCLOSED
Thursday, April 18thCLOSED
Friday, April 19thCLOSED
Sunday, April 21stCLOSED
Monday, April 22ndCLOSED
Wednesday, May 1stCLOSED
Friday, May 17thCLOSED
Thursday, May 30thCLOSED
Monday, June 10thCLOSED
Wednesday, December 25thCLOSED
Thursday, December 26thCLOSED