Support

The UMS support team is both highly skilled and service minded, and we currently offer support in English, Norwegian, Swedish and Danish.

We always strive to give our clients the best possible support experience whether you reach us by phone or e-mail. The majority of our support consultants are located at our company headquarters in Oslo.

Opening Hours and contact information

Monday - Friday, 08:00-16:00 CET

Telephone: +47 23 50 16 00
E-mail UMS Support

Please, use our On-Call service in the event of critical errors - 24/7/365 (subscribers only). 

As a customer you will have access to our on-call service numbers. The on-call team handles critical and serious faults between 16:00 and 08:00 CET. Lower priority issues will be handled next working day.

Changes to normal opening hours in 2018

Wednesday, March 28th0800 - 1300
Thursday, March 29thCLOSED
Friday, March 30thCLOSED
Monday, April 2ndCLOSED
Tuesday, May 1stCLOSED
Thursday, May 10thCLOSED
Thursday, May 17thCLOSED
Monday, May 21stCLOSED
Monday, December 24thCLOSED
Tuesday, December 25thCLOSED
Wednesday, December 26thCLOSED